Yes. Every Billie Jo chain and pendant is made from solid 925 sterling silver - never plated, never filled, and never hollow. They're made to last and designed for everyday wear.

We recommend removing your jewellery before swimming, showering or exercising. While sterling silver is durable, exposure to moisture and chemicals can lead to tarnishing over time. For best longevity, keep it dry and clean it regularly.

Yes. Most of our chains are available in multiple lengths so you can choose what works best for your neckline or layering look. Check each product page for the length options and fit suggestions.

Definitely. Select pendant styles can be stamped or engraved. Choose your message, initials, or date when adding to cart. Just note that personalised pieces are final sale.

Yes - all our pendants come with a chain, and you'll always find the details listed in the product description.

1.Store it in a dry, clean space when not in use.
2.Avoid harsh chemicals or abrasive cleaners.
3.Use a soft polishing cloth to maintain shine.

They're handcrafted in small batches, designed in Australia, and made from recycled sterling silver. No shortcuts, no mass production - just timeless pieces made to be worn on repeat.